First time in Australia - 60 Day Returns on Trail Cameras Policy
You may return any trail cameras purchased from us (applies to all trail cameras), for a full 60 days from the time of purchase,
for a refund, exchange, or switch to a different model. This completely guarantees your 100% Satisfaction.
We used to have 30 days money back policy but we want you to have Peace Of Mind when dealing with us - therefore any items you purchase from us starting from (05th March 2017) you get a 60 days money-back guarantee.
In order to receive a REFUND, here are the rules for our 60 Day Return Policy on trail cameras.
1) All returns for refund or exchange must be authorised by Proschoice via email: sales@proschoice.com.au
2) No returns for refund or exchange will be accepted after 60 days of delivery date including transit time.
3) In order to receive a full refund, items must be returned in original condition with their original packaging (including UPC code) and all contents and accessories. Products with accessories missing, damaged, or opened up heat-sealed plastic clam-shells packaging; are not covered by our 60 Day Return policy.
4) Orders with quantities of 3 or more are not eligible for a refund or exchange. They are still eligible for warranty replacement.
5) There are no refunds on used cameras
6) If you are returning for a refund, you are responsible for return shipping(with registered postage with tracking. Your refund amount will be minus the cost of the initial shipping to you.
7) Return Camera must be adequately packaged, if the camera is not placed within outer packing i.e. a box or a bag + padding,
8) 10% restocking & handling fee will apply for all returns for refund within 60 days, which is also applicable to cameras and accessories purchased within the same order. The restocking fee comprises the cost for Proschoice.com.au to post the product to you (via Aust Post or other courier companies) and also the man-hours spent sending/recouping/restocking/ reselling these items.
9) Orders with quantities of 3 or more are not eligible for a refund or exchange. However, they are still eligible for warranty replacement.
10) If you received the product with any defects - do not use it - instead, immediately return for a replacement - using the product when it is defective, it will be refused a return or refunds.
Please note: Due to the time taken to test return products - return can take up to 14 business days to process.
